U.S. citizens living in Canada are strongly encouraged to renew their passports by mail. You may write a Canadian mailing address on the DS-82 form and Passport Services will mail your new passport to that address.

Use the appropriate passport navigator for your closest embassy or consulate at https://ca.usembassy.gov/passports/ to see whether you meet the requirements to renew your U.S. passport by mail. If not, you will be prompted to make an appointment to renew your passport at the U.S. Embassy in Ottawa or any U.S. consulate in Canada.

The U.S. Embassy and Consulates cannot transfer visas into your new U.S. passport.

Valid visas continue to be valid even if the passport is expired or canceled. To continue to use the visa, carry and present both passports.

Acceptable payment methods for in-person passport appointments:

• Cash in U.S. dollars or the equivalent in Canadian dollars. You may pay Canadian cash ONLY if applying in person at the Embassy or a U.S. Consulate.
• Credit Card. Credit card payments require the cardholder to be physically present.
• Starting on April 15, 2024, applicants may pay for their passport applications (whether is it is a DS-11 minor application or DS-82 adult renewal) via Pay.Gov . Please note, however, that this only applies to passport books. You cannot use Pay.Gov to pay for passport cards.

Please note that personal checks or debit cards are not accepted.

If paying by credit card, the charge may appear to come from Charleston, South Carolina. This is normal, and the location of our financial facility.

In general, to apply for a U.S. passport, you must:

• Fill out the appropriate application form;
• Provide evidence of U.S. citizenship;
• Provide supporting documents;
• Provide a photo;
• Pay the appropriate fee; and
• Submit the application.

Step-by-step application instructions, including information about applications forms, fee payment, photograph requirements, required supporting documents and how to submit your application are provided on the Embassy website at: https://ca.usembassy.gov/passports/

Appointments are scheduled online at: https://ca.usembassy.gov/passports/

You must bring your printed appointment confirmation page, completed forms, and original documents to your interview.

When scheduling the appointment, you should make a written note of the following:

• The appointment confirmation number generated.
• The date and time for your appointment. You will not receive email confirmation of the appointment date.
• The appointment password. You will require the password if you need to cancel the appointment. No record of your password is kept at the Embassy.

Each applicant requiring a service at the Embassy must have a separate appointment. Please contact the embassy or consulate if you are unable to schedule passport or CRBA services for all of your minor children on the same day: https://ca.usembassy.gov/contact

Use the appropriate passport navigator for your closest embassy or consulate at https://ca.usembassy.gov/passports/ to schedule a passport appointment.

Appropriate application forms for the required passport service can be found on the Embassy’s website at: https://ca.usembassy.gov/passports/

You must use the online version of the form and bring a printed copy. Hand-written or typed forms will not be accepted.

We recommend that you schedule your appointment as soon as possible to avoid issues with your travel. If an appointment is available before your travel date, no matter how close to the date, please book it. You will be able to discuss whether an emergency passport is required based on your travel plans at your appointment.

The passport navigators at https://ca.usembassy.gov/passports/ will ask when your travel will occur.

For a list of the different fees for passport services, please visit the State Department’s website: https://travel.state.gov/content/travel/en/passports/requirements/fees.html

You may pay by:

• Cash in U.S. dollars or the equivalent in Canadian dollars. You may pay Canadian cash ONLY if applying in person at the Embassy or a U.S. Consulate.
• Credit Card. Credit card payments require the cardholder to be physically present.
• Starting on April 15, 2024, applicants may pay for their passport applications (whether is it is a DS-11 minor application or DS-82 adult renewal) via Pay.Gov . Please note, however, that this only applies to passport books. You cannot use Pay.Gov to pay for passport cards.

Please note that we cannot accept personal checks, debit cards or money orders.

If paying by credit card, the charge may appear to come from Charleston, South Carolina. This is normal, and the location of our financial facility.

If you require an emergency passport due to a lost/stolen passport or you have emergency travel, please send an email to the American Citizens Services unit at the closest U.S. embassy or consulate , explaining your situation and the date by which you need your passport. Please note that emergency passports are not issued outside of normal business hours. Passports reported lost or stolen cannot be re-activated; they must be replaced.

If you have an urgent need to travel, consider traveling to the United States by land. U.S. passports are not required for land travel into the United States, and admission is determined by U.S. Customs and Border Protection. Bring secondary identification documents with you, if available.

If no appointment is available when you first check, please check the calendar periodically for any newly released appointments.

You may also contact the embassy or consulate at https://ca.usembassy.gov/contact/ .

Your old passport will be canceled and returned to you with your new one. Stamps and visas are unaffected when a passport is canceled.

Valid visas continue to be valid even if a passport is expired or canceled.