U.S. consuls can assist U.S. citizens abroad who are temporarily destitute due to unforeseen circumstances. Americans who find themselves in these circumstances should contact the Consulate General or the State Department’s Office of Overseas Citizens Services at 1-888-407-4747 (during business hours) or 202-647-5225 (after hours). Consular officers can help destitute Americans contact family, bank, or employer to arrange for transfer of funds. In some cases, these funds can be wired through the Department of State. For information on how a consular officer can help under these circumstances, please visit the Embassy website at https://kz.usembassy.gov/services/#emergencyassistance .

Additional information is also available at the Department of State’s website https://travel.state.gov/content/travel.html , select “International Travel,” select “Emergencies,” and follow the guidance under “Emergency Financial Assistance for U.S. Citizens Abroad”.

If you would like to speak to someone directly regarding a Emergency Financial Assistance in Kazakhstan, call the nearest U.S. Embassy or Consulate:

U.S. Embassy in Astana

During regular business hours (Monday-Friday 8:00AM to 4:30PM):
From inside Kazakhstan: (+7-7172) 70-21-00
From the United States: 011-7-717-270-21-00

Outside of business hours:
From inside Kazakhstan: (+7-7172) 70-22-00
From the United States: 011-7172 70-22-00

U.S. Consulate General in Almaty

During regular business hours (Monday-Friday 8:00AM to 4:30PM):
From inside Kazakhstan: +7(727)250-4802
From the United States: 011-7-727-250-4802

Outside of business hours:
From inside Kazakhstan: +7(727)250-4802
From the United States: 011-7-727-250-4802