The Office of Children’s Issues is available to answer your questions regarding preventing and resolving international parental child abductions during regular business hours (8:15 a.m. - 5:00 p.m. ET). This office is the U.S. Central Authority for the Hague Abduction Convention. Please contact them at any time at the number below to report an Abduction in Progress.

By Phone
1-888-407-4747 (from the U.S.)
+ 1 202-501-4444 (from outside the United States)

By Email
Questions regarding preventing international parental child abductions: PreventAbduction1@state.gov
For general abduction questions: AbductionQuestions@state.gov

Please visit the Embassy website at https://kz.usembassy.gov/services/#emergencyassistance .

Additional information is available at the Department of State’s website https://travel.state.gov/content/travel.html , select “International Parental Child Abduction”.

Contact your local police to report a crime in progress.

The Office of Children’s Issues is available to answer your questions regarding preventing and resolving international parental child abductions during regular business hours (8:15 a.m. - 5:00 p.m. ET). This office is the U.S. Central Authority for the Hague Abduction Convention. Please contact them at any time at the number below to report an Abduction in Progress.

By Phone
1-888-407-4747 (from the U.S.)
+ 1 202-501-4444 (from outside the United States)

By Email
Questions regarding preventing international parental child abductions: PreventAbduction1@state.gov
For general abduction questions: AbductionQuestions@state.gov

Please visit the Embassy website at https://kz.usembassy.gov/services/#emergencyassistance for more information.

Additional information is available at the Department of State’s website https://travel.state.gov/content/travel.html , select “International Parental Child Abduction”.

If you would like to speak to someone directly regarding the abduction of a U.S. citizen child in Kazakhstan, call the nearest U.S. Embassy or Consulate:

U.S. Embassy in Astana

During regular business hours (Monday-Friday 8:00AM to 4:30PM):
From inside Kazakhstan: (+7-7172) 70-21-00
From the United States: 011-7-717-270-21-00

Outside of business hours:
From inside Kazakhstan: (+7-7172) 70-22-00
From the United States: 011-7172 70-22-00

U.S. Consulate General in Almaty

During regular business hours (Monday-Friday 8:00AM to 4:30PM):
From inside Kazakhstan: +7(727)250-4802
From the United States: 011-7-727-250-4802

Outside of business hours:
From inside Kazakhstan: +7(727)250-4802
From the United States: 011-7-727-250-4802