Official U.S. Department of State American Citizen Services Information
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Topics
Additional Resources for U.S. Citizens
How can I obtain information on renouncing my U.S. Citizenship?
Can I tour the White House? Can I visit the Embassy?
How can I apply for a copy of a missing birth certificate/death certificate/marriage certificate, etc.?
How do I register for Selective Service?
I am a U.S. citizen. How do I vote from abroad?
I have a question about driving in Canada or issues with obtaining a driver’s license?
I have a question about filing U.S. taxes. Who can I speak with?
I think I’m being scammed. Can you help?
I was stopped at the Canadian border. My trip was delayed. What should I do?
I’m getting married in Canada. Do I need to register my marriage with the Embassy? Will my marriage be recognized in the U.S.?
My family member/spouse/friend/significant other is missing, and I think they are in Canada.
What can I take or mail to the U.S. or Canada? What food/medicine/etc. can I bring?
Arrest of a U.S. Citizen
How do I find an attorney for my family member/friend/spouse/myself after an arrest?
How do I report the arrest of a U.S. citizen in Canada?
My family member/friend/spouse is in prison in Canada, how can you help?
Consular Reports of Birth Abroad (CRBA)
Can I apply for a CRBA and a U.S. Passport at the same time?
Can my child's sibling(s) apply for a CRBA at the same time? Can I renew my passport?
How do I apply for a Consular Report of Birth Abroad? How do I report the birth of my child?
How do I book a Consular Report of Birth Abroad (CRBA) appointment?
How far in advance do I need to book my child’s CRBA appointment so that the documents will be received before I need to depart?
My child has a claim to U.S. citizenship. Am I required to apply for a CRBA?
My child was born in another country. Can I apply for a CRBA for them in Canada?
My child was born in Canada and is now in another country. What should I do?
My child was born in Canada and is now in the United States. What should I do?
My child's CRBA certificate has gone missing. How can I get a copy?
None of the citizenship transmission scenarios apply to my child. What should I do?
What is a Consular Report of Birth Abroad?
What is the status of my child’s Consular Report of Birth Abroad Application?
What should I do if there are no appointments available?
What should I do if there are no CRBA appointments available and I have urgent travel?
Where can I apply for a Social Security Number?
Death of a U.S. Citizen
How do I report the death of a U.S. citizen?
How do I send the remains of a U.S. citizen to the United States?
Dual Citizenship
Can a U.S. citizen have dual citizenship?
Can my dual citizen child go to the U.S. using his/her foreign passport? Which passport should my dual-citizen child use to enter/exit the United States?
I am a U.S. citizen, but also have a foreign passport. Can I travel to the United States on a foreign passport?
I was born in the U.S. and am a dual citizen. My U.S. passport expired a long time ago. Can I use my Canadian passport to travel to the U.S.? Is there a risk of traveling to the U.S. using my Canadian passport only?
Should I choose one nationality over the other?
What if I am a U.S. citizen dual national and I would like to apply for a U.S. visa in my non-U.S. passport?
Emergency Financial Assistance
I’ve lost all my money, please help me get home.
General Information for American Citizen Services
Can I make an appointment over the phone?
Do I need an appointment for American Citizen Services?
Does your facility provide disabled access?
How can I send money from the U.S. to Canada?
What accommodations are made for visually impaired applicants?
What items are prohibited inside the Embassy?
When are American Citizen Services provided?
Where can I find information about living or visiting Canada?
Where is the Embassy or Consulate located?
Where may I obtain information about visiting the U.S. Embassy or Consulate for an ACS appointment?
Who can attend the American Citizen Services Appointment?
What should I expect on the day of my passport, citizenship, or notarial appointment?
International Parental Child Abduction
My spouse and I are getting divorced, and I don’t want my child traveling overseas without me knowing. What can I do?
My spouse is taking (has taken) our child without my permission, what can I do?
Legal Assistance
I need a lawyer, can you help?
Medical Assistance
I’m hurt and need medical assistance, can you help?
Notarial Services
How do I book a notary appointment?
What type of notarial services do you provide?
Passport Inquiries
Can I renew my passport by mail?
Can I transfer my visas from my old to my new passport?
How can I obtain a copy of my passport records?
How can I pay for my passport for in-person appointments at the Embassy?
How do I apply for a U.S. passport?
How do I book a Passport appointment?
How do I complete a passport application form?
How far in advance do I need to book my passport appointment so that I will receive my travel document before I need to depart?
How much does it cost for a U.S. passport?
What is the average processing time for passport and Consular Report of Birth Abroad applications submitted in person at the Embassy?
What is the status of my Passport Application?
What should I do if there are no appointments available and I have urgent travel?
What should I do if there are no appointments available?
Who should sign my child's passport?
Will you return my old passport?
Social Security and Federal Benefits Questions
I have a question regarding social security and/or other federal benefits, where do I go for assistance?
Where can I get a Social Security Number?
Victims of Crime
I was robbed and need a new passport, what do I do?
I was robbed, and they took all my money and IDs, what now?
I was the victim of a crime and I need help finding an attorney, can you help?
I’m the victim of a crime, how can you help?
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